Manual Instructions

All of us experience Windows 8 crashes at some period of time. These crashes can occur frequently or occasionally depending upon nature of the problem.

Following troubleshooting instructions are meant to help users diagnose the problem safely and securely. Alternatively, if you would like to avoid manual steps, download an automated fix from here.

1. Clean Boot your PC

2. Disable Data Execution Prevention

3. Repair Windows Settings

4. Diagnose Memory Problems

5. Disable Shell Extensions

6. Repair Hard Disk

7. Refresh your PC

8. Restore Windows to an Earlier Date

 

Clean Boot your PC

Unresponsive background programs and services lead to constant crashes. Clean boot your PC, disable third party programs and services.

System Configuration

1. Press the Windows Key.

2. Type “MSCONFIG” in the Search Box.

3. Click the Apps icon.

4. Open it from the Search Results.

5. System Configuration tool opens.

6. Click the General tab and choose “Selective startup” option.

7. Check-up the box labelled “Load system services” and uncheck “Load startup items” box.

8. Click Apply | OK.

9. Restart your system.

 

Disable Data Execution Prevention

DEP is a security feature which prevents potential damage to your computer. Windows 8 crashes are experienced due to inter-conflicts between DEP and genuine programs. Disable DEP as follows:

Command Prompt

1. Press the Windows Key.

2. Type “Command Prompt” in the Search Box.

3. Click the Apps icon.

4. Right click Command Prompt in the Search Results.

5. Click “Run as Administrator” icon at the bottom.

6. Command Prompt opens.

7. Type the following command and press ENTER:

bcdedit.exe /set {current} nx AlwaysOff

exit

8. Restart your machine for the changes to take effects.

 

Repair Windows Settings

Windows Settings are stored in the Registry. It is that portion which contains important system configurations, hardware information, OS and software settings. Corrupt Registry is the main reason behind Windows 8 crashes. Repair the Registry through the steps given below:

Reginout System Utilities

1. Download Intel SOFTWARE Partner Reginout System Utilities.

2. Install and run the program.

3. Under Error Scan section click the Scan button.

4. Fix all problematic entries detected.

 

Diagnose Memory Problems

Computer memory problems cause programs to have insufficient memory to perform requested operations. It results in constant crashes.

Windows Memory Diagnostic

1. Press the Windows Key.

2. Type “Diagnose your computer’s memory problems” in the Search Box.

3. Click the Settings icon.

4. Open it from the Search Results.

5. Windows Memory Diagnostic opens.

6. Click “Restart now and check for problems” button.

7. Your system will restart and conduct several memory tests.

 

Disable Shell Extensions

Shell Extensions are context menu items installed in Windows Explorer. Malfunctioning shell extensions lead Windows Explorer crashes. Disable recently installed third party shell extensions.

 

Repair Hard Disk

Your computer may have hard disk data retrieval problem. Data stored in system files cannot be retrieved due to corrupt hard disk.

Check Disk

1. Double click My Computer desktop icon.

2. Right click your system drive, select Properties.

3. Click the Tools tab and then Check button (Under Error Checking section).

 

Refresh your PC

PC Refresh is a good troubleshooting feature. It sets default settings and uninstalls manually installed programs.

1. Press the Windows Key.

2. Type “Refresh your PC” in the Search Box.

3. Click the Settings icon.

4. Open it from the Search Results.

5. Follow the on-screen instructions.

 

Restore Windows to an Earlier Date

Restore your computer to an earlier date to revert system settings.

1. Press the Windows Key.

2. Type “Control Panel” in the Search Box.

3. Click the Apps icon.

4. Open it from the Search Results.

5. Click System and Security | System.

6. Click “Advanced system settings” link on left hand side.

7. In the System Properties dialog click System Protection tab and then System Restore button.

8. System Restore opens. Follow the simple wizard.

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